Shipping policy
At The Junior Tribe, we're committed to delivering your order safely and as quickly as possible.
Order Processing
Orders are typically processed within 1–2 business days after payment confirmation.Orders placed on Sundays or public holidays will be processed on the next working business day.During new launches, promotional events, or festive seasons, processing times may be slightly longer.
Shipping Across India
We currently ship to most serviceable locations across India.If your location is not serviceable, our team will contact you and issue a full refund if your order cannot be fulfilled.
Delivery Timeline
Estimated delivery time after dispatch:
- Metro Cities: 2–5 business days
- Other Cities & Towns: 3–7 business days
- Remote Locations: 5–10 business days
Delivery timelines are estimates and may vary depending on your location and courier operations.
Shipping Charges
Free Standard Shipping is available on all orders above ₹999.For orders below ₹999, shipping charges (if applicable) will be displayed during checkout before payment.
Order Tracking
Once your order has been dispatched, you'll receive your tracking details via Email or WhatsApp, allowing you to monitor your shipment until delivery.
Delivery Delays
While we work hard to ensure timely deliveries, unexpected delays may occur due to:
- Weather conditions
- Natural disasters
- Public holidays
- Government restrictions
- Courier partner operational delays
- Other circumstances beyond our control
We appreciate your patience and understanding in such situations.
Incorrect Shipping Information
Please ensure that your shipping address, mobile number, and email address are accurate when placing your order.The Junior Tribe cannot be held responsible for delays or failed deliveries caused by incorrect or incomplete shipping information provided by the customer.
Damaged Packages
If your package appears damaged during delivery, we recommend taking clear photos before opening it and contacting our support team immediately.We'll work with you to resolve the issue as quickly as possible.
Need Help?
If you have any questions regarding shipping or delivery, we're always happy to help.
The Junior Tribe
Email:
support@thejuniortribe.com
Phone:
+91 99949 00759